ns444 Privacy Policy

ns444 ("we", "our", "platform") operates a safe and trusted online gaming service for users in Bangladesh. This Privacy Policy ("Policy") describes how ns444 collects, uses, stores, discloses, and protects your personal information.

By registering an account through our website ns444.cam or by continuing to use our services, you are considered to have agreed to the terms of this Privacy Policy. This Policy is effective under Bangladesh Standard Time (BST, UTC+6).

If you do not agree with any part of this Policy, please refrain from using our platform. For any questions, contact our 24/7 live chat support or email us at [email protected].

2.1 Personally Identifiable Information

During account registration and identity verification, we may collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum 21 years)
• Mobile number and email address
• National ID (NID) or passport number (for KYC verification)
• Address and divisional information

2.2 Financial and Transaction Information

For deposits and withdrawals, ns444 records the following financial information:

• Transaction details made via bKash, Nagad, Rocket, Upay, or bank transfer
• Transaction amount, date, and time (BST)
• Last few digits of mobile banking account numbers (full numbers are not stored)
• Records of bonus claims and wagering activity

Minimum deposit is ৳300 and minimum withdrawal is ৳500. All transaction data is stored in encrypted form.

2.3 Technical and Device Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser version and operating system
• Session duration and page visit history
• Cookie and local storage data
• Referral source (how you arrived at the site)

2.4 Gaming Activity Information

To ensure fair play and to provide you with a better service, we store:

• Which games were played and for how long
• Betting history and results
• VIP tier (Bronze, Silver, Gold) progress information
• History of applicable bonus and promotion usage

3.1 Service Operation and Improvement

Collected information is primarily used for the following purposes:

• Managing the account registration and login process
• Processing deposit and withdrawal transactions
• Providing and managing bonuses and promotions (e.g., 100% first-deposit bonus up to ৳20,000)
• Managing the VIP program and providing weekly cashback
• Delivering 24/7 Bengali support services
• Improving platform functionality and security

3.2 Security and Fraud Prevention

ns444 is committed to maintaining a secure platform. For this purpose, we use your information to:

• Prevent unauthorised access and cyber attacks
• Detect fraudulent and manipulative activity
• Verify accounts (KYC) and confirm age
• Comply with anti-money laundering (AML) guidelines
• Prevent multiple accounts or bonus abuse

3.3 Communication and Marketing

Subject to your consent, we may send you:

• Notifications about new promotions and bonus offers
• Important information about service changes or updates
• Transaction confirmation and account security messages

You may opt out of marketing communications at any time. Send a request by emailing [email protected] or via live chat.

4.1 Technical Security

ns444 follows industry-standard security practices to protect your personal information:

• SSL Encryption: All data transmissions are secured with 256-bit SSL/TLS encryption
• Database Encryption: All sensitive data stored is kept in encrypted form
• Firewall and Intrusion Detection: Active security layers are used to prevent unauthorised access
• Two-Factor Authentication (2FA): An additional security layer for account access
• Regular Security Audits: Periodic assessments to identify and address vulnerabilities

4.2 Data Retention Period

We retain your information only for as long as necessary:

• Active account data: for the full duration the account remains active
• Transaction records: for as long as required to meet legal and regulatory obligations
• After account closure: for the period determined by applicable legal obligations
• Marketing data: until you withdraw your consent

Once the retention period ends, data is securely deleted or anonymised.

5.1 When We Share Information

ns444 never sells your personal information. However, information may be shared in the following circumstances:

• Payment Providers: With bKash, Nagad, Rocket, Upay, and banks to process transactions
• Identity Verification Services: With third-party verifiers as part of the KYC process
• Technology Partners: Service providers supplying the technology required to operate the platform
• Legal Requirements: In response to a court order or a lawful request from a competent authority
• Fraud Prevention: With anti-fraud organisations in the gaming industry when necessary

5.2 What We Do Not Do

ns444 never does the following:

• Does not sell personal information to third parties for marketing or advertising purposes
• Does not share information with unrelated third parties without your consent
• Does not store or share the full number of your payment account without authorisation
• Does not knowingly collect or process data from minors (under 21 years of age)

6.1 What Cookies Are and Why They Are Used

Cookies are small text files that our website stores on your device. ns444 uses the following types of cookies:

• Essential Cookies: To maintain login sessions and ensure security — disabling these will prevent the site from working properly
• Functional Cookies: To remember your preferences and language settings
• Analytical Cookies: To understand which pages of the site are used most (anonymised data)

You can control or delete cookies through your browser settings. Please note that disabling certain cookies may limit some features of the platform.

Prohibited for Under 21

ns444 strictly provides services only to those aged 21 or above. We do not knowingly collect any personal information from minors.

Age verification is mandatory at registration. If we become aware that information from a minor has been collected, we will immediately close that account and delete all associated data.

If you believe a minor is using our platform, please notify us at [email protected].

Notice of Changes

ns444 reserves the right to update this Privacy Policy from time to time. For any significant changes:

• The "Last Updated" date at the top of this page will be changed
• A notification will be sent to the registered email address (where applicable)
• A notification will be shown upon logging in to the platform

Continuing to use the platform after the changes take effect will be considered as your acceptance of the revised policy. If you have any questions about the policy changes, please contact us.

Data Protection Enquiries

If you have any questions, concerns or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 direct support available in Bengali
• Response Time: We typically respond within 15 minutes to 2 hours

We take all your enquiries seriously and do our best to provide a resolution as quickly as possible.

For more information, please also visit our Terms & Conditions and Responsible Gaming pages.